KM
Khomotso M
1 reviews | Active since Mar 2024
31 Mar 2024, 11:20
Feeling abused by Cell C
I had a cell contract for 2 years and after that i upgrated for another 2 years and i cancelled the contract but a year later they told me i owe them but the sim card was blocked the whole time....i made an arrangement to pay and i payed in 3months and asked them again to cancel the contract but now after a year again they are busy calling me everyday saying i owe them....what exactly am i owing because their simcard was blocked
Helpful (0)
Replies (2)0
Replies (2)Cell C's replyOfficial
31 Mar 2024, 11:44Dear K****tso Granny Mamaile,
Thank you for reaching out to us.
We sincerely apologise for the unpleasant experience and deeply regret any inconvenience or frustration this situation may have caused.
We have escalated the matter to our Support Team , they will be in contact within the Next 24 - 48 hours to assist further.
Regards
Cell C | TD
Thank you for reaching out to us.
We sincerely apologise for the unpleasant experience and deeply regret any inconvenience or frustration this situation may have caused.
We have escalated the matter to our Support Team , they will be in contact within the Next 24 - 48 hours to assist further.
Regards
Cell C | TD
Best regards,
Cell C's reply31 Mar 2024, 11:44
Official
Dear K****tso Granny Mamaile,
Thank you for reaching out to us.
We sincerely apologise for the unpleasant experience and deeply regret any inconvenience or frustration this situation may have caused.
We have escalated the matter to our Support Team , they will be in contact within the Next 24 - 48 hours to assist further.
Regards
Cell C | TD
Thank you for reaching out to us.
We sincerely apologise for the unpleasant experience and deeply regret any inconvenience or frustration this situation may have caused.
We have escalated the matter to our Support Team , they will be in contact within the Next 24 - 48 hours to assist further.
Regards
Cell C | TD
Best regards,
Cell C's replyOfficial
02 Apr 2024, 15:20Dear K****tso Granny Mamaile,
Our Team has been unable to reach you on the number ***. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Our Team has been unable to reach you on the number ***. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Best regards,
Cell C's reply02 Apr 2024, 15:20
Official
Dear K****tso Granny Mamaile,
Our Team has been unable to reach you on the number ***. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Our Team has been unable to reach you on the number ***. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Best regards,
