MH
Monica H

1 reviews | Active since Oct 2014

27 Feb 2015, 10:10

Feedback on my previous complaint - DISSATTISFIED

Hello Cell C, no it has not been resolved and my transaction is not running smoothly and the consultant who i am constantly asking for help is ignoring me. i will therefore, add another Hellopeter.com complaint in wishes to get his attention until this is seen through till the end according to my satisfaction since cell c and all consultants have done nothing but waste my time, money and unfortunately, patience. I honestly feel that your feedback, follow up, correspondence and service, is of the worst quality i have ever experienced (this specific matter has been stretched over a matter of 2months now) and i am honestly considering taking this matter ****her (as far as i possibly can) and cancelling all my business with you. I was promised all the necessary help to the end and i am happy and things are running smoothly. I AM BEYOND FURIOUS - just because you delivered a handset which you back-ordered from some shop doesnt mean you have completed all responsibilities concerning this deal to the end. Skhumbuzo - i have sent you 4 mails in the last 2 days, on not even one has been opened or rep**** to. i want to cancel all my contracts with Cell C.

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Replies (1)
Cell C
Cell C's reply27 Feb 2015, 10:35
Official
Hello VorneHoward,

Thank you for posting to us.

A follow up request has been sent to Skhumbuzo and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | DA