Feedback Given Terrible

I've been a CellC client no for almost 12 years and have always been relatively happy with their service, up until a month ago.<br> <br> Firstly wanted to upgrade my contract and get the new iPhone 6. They said that they don't have stock, which is fine, but then I started getting different information form different stores and people.<br> <br> I was then told (at CellC Menlyn) that I am able to go on a Sim Only contract and pay off my device until it expires in May. I then got an iPhone on cash and then all of a sudden they told me that I am not able to change my contract.<br> <br> I then went to CellC Woodlands and asked what options I have, and they told I am able to do it again but they recommend I stay on my current contract, which will go on a month to month after it expires and the device is paid off. They said it will then be R200 per month which would have been fine.<br> <br> Got a call now and they said that I can now upgrade. I told them I am only going to continue on my current spend. Now all of a sudden I need to pay a monthly renewal fee which is R75. All of this just adds up and this is ridiculous.<br> <br> Good bye CellC... You're losing a loyal customer of 12 years!!