Feed Up with bad service

Today i decided to let everyone knows how Cell C operate with this parties operating under Cell C I requested this to be terminated from 2015 but even today no response 15/10/2015= ref number ********** 330407 (c) 29/12/2015= ref number ********** 431883 (a) 06/01/2016 red number ********** 439137 spoke to siyabonga (b) 01/02/2016 ref number ********** 467929 spoke to jaylene or Jimmy 2017 . (a) 01/09/2017= ref number ********** 228476 spoke to Nomsa (b) 04/09/2017= ref number ********** 231210 spoke to Buyisiwe at 15h38.

So what kind of service is this still waiting feedback