MK
Mapula K

1 reviews | Active since Mar 2016

31 Aug 2016, 11:07

Fedup with C Surance

<p>When you deduct my money every month you deduct it with a smile. When I joined C Surance you deducted my money the minute I hanged up. Now that I want to cancel it you do not want to help me. I have been running around like a headless chicken, going up and down to beg you to cancel my insurance. I am tired of hide and sick. May you please cancel my insurance now!</p> <p> </p>

0
Replies (4)
Cell C
Cell C's reply31 Aug 2016, 11:17
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply01 Sept 2016, 11:43
Official

Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply01 Sept 2016, 12:12
Official

Moses has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Best regards,

MK
Mapula K's update03 Nov 2016, 08:44
Reviewer Update

Thank you for cancelling my insurance.