Fedup

I have been with cell c for years and this is the 1st time im been told u pay a month ahead . July month i had 1 gb of data just disapear and after enquiring bout it i still have n9t recieved any valid reason and it wasnt my phone doung updates.cause then it would always happen.august minth i loaded extra 3 gb of data which i ompayed that extra for that month .the same i did in july and every month i loaded extra.i get the septemebr statment and im told to pay again. Every month end i call in cell and ask what my bill is and i pay what im told now august i payed R800 sepetember were i did not load anything extra i must pay for again.i am always having issues with cell c with my account.now its this .im so suck and tired of their messups that i must either pay for or affects my credit status .im on the vergue of taking everything that has hapened this to the imbudsman.im sick of cell c and i cant even cancel cause i still have 19 months yet.pathetic