LM
Leeanne M

1 reviews | Active since Sept 2014

25 May 2018, 08:30

Fed up with *********** account department

After months of talking to cell c they are so dam ***********. i have forwarded emails stating that my contract ended . i have sent several emails stating that the contract should be cancelled and due to the emails not being action i am liable to pay for data contracts which i did not utilize . i refuse to pay so i just want the accounts team to please sort your books out and stop touching my account . i have no problem if you would like to take me up further . why is my emails ignored fed up . Cell c is not helpful and after being a loyal client for the last 6 years because i refused to take another contract they have taken my number . i would not recommend anyone to cell c if this is the way clients are treated .

0
Replies (1)
Cell C
Cell C's reply25 May 2018, 08:50
Official

Good morning Leeanne

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN