LB
Lee-Ann Black

1 reviews | Active since Jul 2019

02 Mar 2022, 10:24

Fed up with Cell C

I have been a 10plus year old client of cell C, last year I have received a call stating I didn't pay my account so I went in to the Cell C shop situated at the Bridge Port Elizabeth on several occasions proof of payments has been submitted to Cell C but yet they say i did not pay my account, Cell C the bridge has submitted the proof of payments from their side , I have send 10 or more emails submitting the proof of payments. I then seeked assistance with a lawyer to resolve the matter and yet I still get calls. I have changed from being a debit order client to a cash client the systems confirms that I am a cash client but yet get charged for debit orders that has bounced. I have had enough and want this issue resolved asap

I will never recommend any one to Cell C and will be cancelling all Cell C contracts

Kind Regards Mr. and Mrs. Dyer

0
Replies (3)
LB
Lee-Ann Black's update02 Mar 2022, 16:04
Reviewer Update
I have sent 3 email with all previous email i have sent proof of payments to.

The email that i have used with all the information is ***
Kind regards
Mr. and Mrs Dyer
***

LB
Lee-Ann Black's update07 Mar 2022, 18:42
Reviewer Update
So yet i am still waiting for a secondary email,and or confirmation of emails
LB
Lee-Ann Black's update08 Mar 2022, 07:01
Reviewer Update
Today is 8 March 2022 ,not even a phone call,what type of customer service so u have