SR
Sanel R

1 reviews | Active since Oct 2020

29 Oct 2020, 12:59

Fed up

I actually don’t know what to do anymore. After my previous review, someone called me and assured me that the correct department will be in touch the next say. Now again, 3 weeks later and nothing. You should be ashamed. CAN SOMEONE (and by someone I mean a person from the correct department with the correct credentials and correct attitude) PLEASE CALL ME

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Replies (1)
SR
Sanel R's update29 Oct 2020, 18:26
Reviewer Update
Hi

No I wasn’t actually. The consultant said someone will call me to discuss my options

My lines were deactivated after I’ve tried to make a payment arrangement. I’m self employed and I’m sure you know the repercussions of this pandemic. You are billing me cancellation fees which are totally irrational and unnecessary. If it wasn’t for that, I would’ve been caught up by now.
I can’t pay 2 contracts’ cancellation fees. You are greedy. Please reactivate my account and I will acknowledge the debt incurred based on using the line, which I have for the past 17 years so by the way.
I’ve sent numerous emails but to no avail. Your disrespect and disregard is shocking.
CALL ME