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I WAS DUE FOR AN UPGRADE WHICH I ACCEPTED ON THE 31ST OF JULY 2015 AT 07:35 I CALLED TO FIND OUT WHAT MY PAYMENT DUE WAS, THE AGENT GAVE ME R146.... CAN REMEMBER I MADE THE PAYMENT, NOT INFORMING ME THAT AS OF THE END OF AUGUST I WILL HAVE TO PAY NEW CONTRACT AMOUNT PLUS PRO RATA STUFF, AS ALWAYS I DO NOT RECEIVE A STATEMENT SO I MADE AN ASSUMPTION & YOU KNOW WHAT THEY SAY ABOUT THAT AT THE END OF AUGUST I PAY R150 TO MY SUPRISE WHEN I CALLED YESTERDAY 03 SEPTEMBER 2015 12:50 I WAS TOLD I AM SHORT OF R210, AGAIN I SAID I DO NOT GET STATEMENTS HOW MUST I KNOW WHAT TO PAY IF I DONT GET STATEMENTS PLEASE TELL ME WHERE MUST I GET THIS MONEY NOW TO PAY CELLC I TOLD THE AGENT YESTERDAY I PAY MY BILLS I DONT LIKE BEING BEHIND, I AM NOT HAPPY WITH YOUR SERVICE REALLY I AM NOT HAPPY YOUR AGENTS ARE REALLY NOT VERY HELPFUL PLEASE CAN I GET A STATEMENT EMAILED TO ME EVERYMONTH - [Email Removed]