SW
Saarah W
1 reviews | Active since Jul 2017
01 Jul 2017, 17:49
Fed up
<p> </p> <p>I would like to complain about my data that has disappeared. On the 1st of every month my data is topped up as usual... however 10am this morning I received an sms that my data was depleted even though I was not using my phone at all.... I called your useless call centre and none of them could assist me with my query.... I hate this **** network... please investigate this immediately and provide me with feedback asap as I will not hesitate to take this further.</p>
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
03 Jul 2017, 07:14Hi Saarah
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Jul 2017, 07:14
Official
Hi Saarah
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
03 Jul 2017, 12:19Theodorah could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Jul 2017, 12:19
Official
Theodorah could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
04 Jul 2017, 10:36Theodorah has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Jul 2017, 10:36
Official
Theodorah has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Jul 2017, 16:04Theodorah confirmed that she has been in contact with you to assist with this matter. However, you advised her that you have been assisted already.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Jul 2017, 16:04
Official
Theodorah confirmed that she has been in contact with you to assist with this matter. However, you advised her that you have been assisted already.
Regards
Cell C | PN
Best regards,