FAULTY PHONE!!!

Worst experience of my life???

I had a contract phone with them Huawei P-smart but unfortunately lost it and it wasn't insured so I went to their shops to buy another similar phone in Mid-January 2019

A lady called Nomvula in South way Mall offered to assist I told her what I'm looking for P-smart or something similar.. Fast with atleast 32gb in Ram she said I must come back a day after because they have a promotion running for Y7 which is exactly what I need. Took the phone only to find that it's only 16gb and not 32gb... Besides all that it was also faulty... It would press and open different apps, camera was faulty, it was slow so I went to the nearest Cell C shop in Shelly Centre since I travel a lot with work. The black lady there was very rude... Told me to go back to the shop I bought it from coz they can't fix somebody else's mistakes. Had to wait another 2-3 weeks before taking it... Finally got a chance and when I went there the manager called Nardhia if I remember correctly said they will sort it out and ask head offices to cash it out and give me another phone one that I had asked for... Only to be assisted by another guy called Ivory the next when I came back after backing everything up. The guy knew nothing! Anything that you asked he was clueless so he took my phone for repairs... Manager was hiding at the back. I had to wait for a whole month no one contacting me and when I got there the 4ne was back on their premises but they had never bothered to call and let me know. I explained my problem again with the Nomvula lady she still insisted its 32gb until we both checked and it was 16gb then she started shifting blame saying maybe I shouldn't use a 32 gb memory card then... ****** hypocrite! Came back with it. And it is still faulty! Camera faulty! Still opens and closes whatever it wants! Still slow! Why are we being sold things that we do not want all to clear their sales? This phone is faulty what am I supposed to do kanti! Where do customers run to to get help at Cell C???