ST
Shaun T
1 reviews | Active since May 2019
02 May 2019, 12:48
Faulty Cell C Router
I recently purchased a RTL31VW router 50G contract in February 2019. Since around 24 April the router does not connect. I have taken it to the local C store who put me in contact with Tech help desk. The router was not exchanged. I lost out on using 40G data for the month of April as a result of this. Today it is still not working. I am paying for data Im not using as a result of this faulty router. This needs to be attended to urgently. Cell C has not honored its contract.
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Cell C's replyOfficial
02 May 2019, 16:03We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply02 May 2019, 16:03
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Do expect communication.
Regards
Cell C | PN
Best regards,