Fantastic Service

I had a data contract which ended as i did not want to upgrade,however by number was cancelled.I phoned the call center to request the number to be re-activated but i got the worst service from the agents at the retention's and customer service department. i was told to go buy a new sim card and RICA it,i did that and when i called back the contracts department an agent by the name of Bongi laughed at me when i told her what had happened, she told me to call MTN.i told her i had ported my number to CellC when my contract ended.so she transferred me to someone at the retention department ,then he transferred me to the porting department to get my new number changed.I spoke to Bongani Kheswa who was very efficient and did not take long to assist me. i wish Cellc can hire more competent people like him.Reference for the call is:*** he is at the PPHD department and he reports to Nomsa Bhengu. I HOPE YOU CAN RECOGNIZE AND ACKNOWLEDGE HIM FOR THE FANTASTIC SERVICE HE GIVES.because of Bongani i'm going to take a new contract with Cellc!