Fantastic Friday is a lie. False advertising.

Item: Cell C
Rating: 1
Author: Ashley R

I went to Mall of Africa CellC on Friday evening at 19:05 to upgrade to the Samsung S9+ on the Fantastic Friday deal. Patrick from the store told me they cannot start the upgrade as the vetting department closes at 19:00. Complete farce and false advertising as the deal does not run until19:00 but until the store closes. Guess that's my cue to finally call it a day with the network that keeps dropping calls and has no 4G... Hello Vodacom.

Helpful (0)

Replies (4)

Cell C's replyOfficial

08 Dec 2018, 06:56

Good morning Ashley

We apologize for the manner in which this matter was handled and for the inconvenience caused.

A team member will follow up on this matter and assist.

Regards
Cell C| PN

Cell C's reply08 Dec 2018, 06:56

Official

Good morning Ashley

We apologize for the manner in which this matter was handled and for the inconvenience caused.

A team member will follow up on this matter and assist.

Regards
Cell C| PN

Ashley R's updateReviewer Update

10 Dec 2018, 10:53

Still awaiting Retentions to call me.

Ashley R's update10 Dec 2018, 10:53

Reviewer Update

Still awaiting Retentions to call me.

Cell C's replyOfficial

10 Dec 2018, 11:24

Danielle contacted you and provide interim feedback.

Regards
Cell C | PN

Cell C's reply10 Dec 2018, 11:24

Official

Danielle contacted you and provide interim feedback.

Regards
Cell C | PN

Cell C's replyOfficial

10 Dec 2018, 15:44

As per feedback, you have been contacted and assisted with this matter, we trust that an amicable resolution has prevailed.

Regards
Cell C | PN

Cell C's reply10 Dec 2018, 15:44

Official

As per feedback, you have been contacted and assisted with this matter, we trust that an amicable resolution has prevailed.

Regards
Cell C | PN