1 reviews | Active since Jan 2015
Falsely sold contract to me
<p>After upgrading to a new contract I just got the airtime for my contract and was unable to buy a data bundle I contacted the customer care and they informed my that my contact does not allow me to use the airtime to buy a bundle. This was not what I was told on agreement of the contract and I don't understand why I was sold a contract with false information and I am really not pleased with this and I feel I have been ******* into a contract that does not help me</p>
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will contact you and assist.
Regards
Cell C | PN
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will contact you and assist.
Regards
Cell C | PN
Im still waiting for a resolution and I strongly feel I have been cheated
Im still waiting for a resolution and I strongly feel I have been cheated
I was promised a call back today regarding this matter and nobody called me. This is really disappointing from a service provider I have been with for over 6 years now. I don't even know what I need to do to get someone to resolve this issue. The power is not in my hands in this one
I was promised a call back today regarding this matter and nobody called me. This is really disappointing from a service provider I have been with for over 6 years now. I don't even know what I need to do to get someone to resolve this issue. The power is not in my hands in this one