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Good day Admin,

In September 2019 Cell C called and offered me a data package for the amount of R129 per month for 10GB smartdate and obligation free to cancel at any time for the duration of 24 months which I accepted. The agent advised that I could terminate the subscription at any given time with no extra costs. The contract was cancelled in October 2019.The first deduction via debit order was for pro-rata and the second was for R845.45 and the third one for R1575 which I clearly don't understand.I've logged a call disputing the deductions and the subscription, but they cant seem to resolve the issue. How is it possible that you sign up for one thing and end up paying so much for a data bundle that was agreed upon for R138 /p/m. I want this matter to be resolved asap as i picked up that they have listed my profile on Experian with an outstanding balance of R2565.00 with the Nimble Group. I am willing to pay and settle for the amount of R129 p/m which i signed up for and for them to clear my name on my credit report.