False Selling and Super Bad Service

I am super drained by Cell C bad customer service and lack of integrity as they promise and don't deliver and this case the excelling in false selling. I have been making means and writing to them over and over again no response I just received auto email with reference number until today not sorted and they went to my account double debit their ridiculous amount which is +R300 to my normal debit this time double the extra amount I have reversed again and they went to credit bureau and updated false information

I cannot believe I have stayed with such for such long time to be told they saving me money when they adding and I still refuse to pay your additional fees for the product you brought to my attention and saying it is cheaper than what I had now you ripping me off - NO! I refuse to accept day light ******* even your lady you sent I told her I want my account to be brought back to what it was but until today you have not done it over a month actually its two months now I am trying to bring sense to you and address your mistake which you supposed to pay for it not me.

I have sent you formal complaint with ref no: *** dated 10/02/2021 until today no response but busy debiting my account. what is interesting you know my contact details when you want payment but you don't when I complaint to you. I then received a collections email with email address to write back to and guess what it came back could not be delivered.

If I have my ways would be cancelling all my three contracts with you and go to other service provides who knows what is customer service