false promises to client
<p>I made an order with cell c on the 8/10/2016 for a Huawei P9 smartphone. Then was promised that I will get it the following week, so the phone wasn't delivered so I called them on the14/10/2016 they told me that they don't have stock and I will receive it the following week. I called again on the 17/10/2016 they told me that they received stock and they are busy distributing it to clients. I called again today 20/10/2016 they telling me that they don't have stock I will get it next week, so I wouldn't recommend anyone to purchase anything from this company because they don't live up to their promises. My reference number is SPI ********** 98.</p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
I did reply to her email but she hasn't called
I did reply to her email but she hasn't called
Nelly has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Nelly has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
She did call me but if I don't get the handset Monday or Tuesday you have to cancel my contract.
She did call me but if I don't get the handset Monday or Tuesday you have to cancel my contract.
