False promises, dishonesty, poor communication, terrible service; the list goes on and …

On 20 December 2023 an upgrade was done on the contract; no delivery of handset; no communication. On 28 February 2024 another upgrade was done on the contract (same contract); no delivery of handset no communication.

I then proceeded to cancel the contract which was effective on 17 April 2024 and the number to be moved to prepaid. Note; I have 4 contracts will Cell C; a reduction from 6 originally because of this malice.

Was contacted on 2 April 2024 by their 3rd party company (CallForce) they use for doing upgrades. I was promised that this time there will be no issues. I proceeded again to do the upgrade on 2 April 2024 (automatically canceling the prior instruction) and to date no feedback from Cell C and numerous false promises of delivery. Dishonesty at its highest.

Needless to highlight that this is extremely poor service from a company that at some point in time showed so much potential. Now it’s a disgrace; you should be ashamed of yourselves.