MH
Mareone H
1 reviews | Active since Dec 2024
12 Dec 2024, 18:39
FALSE PROMISES CELL C
BAD SERVICE!!!!! THE CONSULTANTS DOES NOT KNOW HOW TO WORK WITH CLIENTS! THEY MESSED UP MY CHILDRENS CHRISTMAS. CAUSED ME SO MUCH STRESS I AM EMOTIONALLY DRAINED! I WILL NOT RECOMMEND THIS SERVICE TO ANYONE EVEN IT IS THE LAST ONE ON EARTH.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
12 Dec 2024, 19:49Dear Mareone Hein
Thank you for contacting Cell C.
We are truly sorry to hear about your experience, and we deeply apologize for the stress and disappointment this situation has caused you. We understand how important the holiday season is, and it is upsetting to learn that we did not meet your expectations.
We see that you also raised the concern on our other Social Media platform, which has been raised to our support teams for further assistance. We can assure you that our team takes your concerns very seriously, and our team will be in touch.
Regards
Cell C | MP
Thank you for contacting Cell C.
We are truly sorry to hear about your experience, and we deeply apologize for the stress and disappointment this situation has caused you. We understand how important the holiday season is, and it is upsetting to learn that we did not meet your expectations.
We see that you also raised the concern on our other Social Media platform, which has been raised to our support teams for further assistance. We can assure you that our team takes your concerns very seriously, and our team will be in touch.
Regards
Cell C | MP
Best regards,
Cell C's reply12 Dec 2024, 19:49
Official
Dear Mareone Hein
Thank you for contacting Cell C.
We are truly sorry to hear about your experience, and we deeply apologize for the stress and disappointment this situation has caused you. We understand how important the holiday season is, and it is upsetting to learn that we did not meet your expectations.
We see that you also raised the concern on our other Social Media platform, which has been raised to our support teams for further assistance. We can assure you that our team takes your concerns very seriously, and our team will be in touch.
Regards
Cell C | MP
Thank you for contacting Cell C.
We are truly sorry to hear about your experience, and we deeply apologize for the stress and disappointment this situation has caused you. We understand how important the holiday season is, and it is upsetting to learn that we did not meet your expectations.
We see that you also raised the concern on our other Social Media platform, which has been raised to our support teams for further assistance. We can assure you that our team takes your concerns very seriously, and our team will be in touch.
Regards
Cell C | MP
Best regards,
MH
Mareone H's updateReviewer Update
12 Dec 2024, 20:13JUST SEND ME A PROOF OF CANCELATION AS I DO NOT WANT ANYTHING TO DO WITH CELL C
DO NOT CALL ME -
EMAIL ME SO I CAN HAVE ALL THE PROOF I WILL NEED.
DO NOT CALL ME -
EMAIL ME SO I CAN HAVE ALL THE PROOF I WILL NEED.
MH
Mareone H's update12 Dec 2024, 20:13
Reviewer Update
JUST SEND ME A PROOF OF CANCELATION AS I DO NOT WANT ANYTHING TO DO WITH CELL C
DO NOT CALL ME -
EMAIL ME SO I CAN HAVE ALL THE PROOF I WILL NEED.
DO NOT CALL ME -
EMAIL ME SO I CAN HAVE ALL THE PROOF I WILL NEED.
Cell C's replyOfficial
12 Dec 2024, 20:41Our team must contact you over a live call before they can process the cancellation. This is for security reasons. Once done, they will provide you with the confirmation you require.
Cell C | MP
Cell C | MP
Best regards,
Cell C's reply12 Dec 2024, 20:41
Official
Our team must contact you over a live call before they can process the cancellation. This is for security reasons. Once done, they will provide you with the confirmation you require.
Cell C | MP
Cell C | MP
Best regards,
MH
Mareone H's updateReviewer Update
12 Dec 2024, 20:46They did. I was on the phone with the lady that did the cintract with me. And as i was speaking to her i told her to do the cancellation.
You see.. this is why everyone is unhappy because no one does their work properly.
You see.. this is why everyone is unhappy because no one does their work properly.
MH
Mareone H's update12 Dec 2024, 20:46
Reviewer Update
They did. I was on the phone with the lady that did the cintract with me. And as i was speaking to her i told her to do the cancellation.
You see.. this is why everyone is unhappy because no one does their work properly.
You see.. this is why everyone is unhappy because no one does their work properly.
Cell C's replyOfficial
12 Dec 2024, 21:03Understood. We apologize for the miscommunication.
Our team will assist you accordingly.
Cell C | MP
Our team will assist you accordingly.
Cell C | MP
Best regards,
Cell C's reply12 Dec 2024, 21:03
Official
Understood. We apologize for the miscommunication.
Our team will assist you accordingly.
Cell C | MP
Our team will assist you accordingly.
Cell C | MP
Best regards,