SA
Simon A
1 reviews | Active since Mar 2011
22 Oct 2015, 10:30
False promises, and non-existent feedback
Contacted Cell C call center Saturday regarding a popular device and contract. Stock was scarce, and the salesman encouraged that I take the deal out with them as they have immediate stock and alerted me that I was pre-approved for the contract. Based on the convenience, and his word, I continued the application process with them. <br> <br> Asked my consultant for one last reassurance that there is a phone reserved for me, and that there *wont* be a scenario where I am approved and there is no stock.<br> \They won't be such sir u will receive your device"was the response (verbatim).<br> <br> I then find that my application is approved"
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Replies (1)Cell C's replyOfficial
22 Oct 2015, 11:00Hello SimonZA,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Oct 2015, 11:00
Official
Hello SimonZA,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
