False promises and inoperant people

Hi, I just want to tell everyone about the poor *********** service that I have been battling with for more than a month. I did two upgrades on two of my Cell C lines simultaneously on the 13th of May. It was for two Huawei Nova 70+ phones and 2 Huawei bad 6 watches on Pinical 2 top up for R389 over 24 months per contract. The first device and band 6 was delivered to my house on the 23rd of May. I phoned Cell C on the 24th of May to find out why the second device was not delivered and was told that they are waiting for a shipment of band 6 watches to be delivered before 26th of May and I should receive my outstanding order the following week either the 29th or 30th of May. I phoned Cell C again on the 31st of May to be told that the Band 6 was discontinued, and I had to speak to an upgrade agent to assist me. I contacted a Germy/Gerome person in upgrades that promised me high and low he will be able to assist me, just to try and give me other contracts that was either more expensive or over 36 months and not 24 months. I told him that he is just trying to sell a different contact to me and not resolving my compliant. He said that he will have a look at some contracts that will suit me and give me a call back within a couple of days, so I asked him to call me before the 9th of July. I phoned back on the 9th and asked to speak to Germy/Gerome and the person I spoke to said they will send Germy/Gerome an email to phone me. Germy/Gerome gave me a call and said he will phone me before the 16th of July with a solution. I phoned Cell C on the 19th of July and asked to speak with Germy/Gerome again when Thobogo told me that she will be able to assist me and that I should not worry about Germy/Gerome. She also tried the same tactic as Germy/Gerome by trying to sell me contracts that was more expensive or over more than the original 24 months that I agreed on in the 1st place, so she said that the new specials will be coming out on the next day and she will be able to help me then. The next day Thobogo phoned me as promised to sell me a deal where I had to compromise and pay more than the original contract I app**** for on the 13th of May. She said that the she will send me the new contract on my email and that the new Huawei Nova 71 and Huawei band 8 will be delivered to me by today (22 July). When I phoned Cell C this morning (22July) to find out about the contract that I have not yet received per email I was told that Cell C does not have any stock of the Band 8 and will not be able to deliver the devices. I then asked Monapelo at 9h00 to email Thebogo to give me a call back that I did not receive. I phoned again at 11h20 and asked Lungile to ask Thobogo to phone me and still no contact. Can a supervisor/manager or someone who will be able to resolve this issue please give me a call on my no at the end of the message.