False promises and bad customer service.

<p>I recently upgraded my cellphone contract. Took out an IPhone 5s for R265.00 which was to include R100 of airtime as well as 300megs of data for the duration. Come month end I was billed R422.00 which included R96.00 charge for data and I had only used about 121 Megs of data. I phone them to query and was told someone forgot to tick the box that I should get 300 Megs of data. 4 days later I called to find out and was told my query has not been attended to and was assured that the supervisor will call me. Ten or more days later I am still waiting for the call but the R422.00 has been debited from my account without any delay. I have two contracts with them but this has been my worst experience. </p>