LM
Lerato M

1 reviews | Active since Mar 2015

07 Apr 2015, 15:27

False Promises

So after 3 months trying to cancel my Getmore account it was eventually cancelled. During that process I was told that I will not be billed for March due to the fact that Cell C delayed my cancelation. Got my bill for March and it turned out that I was billed. Once again, promises not fulfilled its very disappointing :(

0
Replies (1)
Cell C
Cell C's reply08 Apr 2015, 08:52
Official
Hello Lee_m,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,