PB
Pariksha B

1 reviews | Active since Dec 2022

14 Dec 2022, 13:07

FALSE MARKETING

Cell C as well as other providers are manipulative....i was sold a month to month contract....very nicely painted and was told that I could cancel at anytime....when I tried cancelling I was told that terms and conditions were updated and contract was no longer month to month but now yearly and I had to pay an amount to cancel this contract....what annoys me is that I did not give consent to have my contract moved to yearly...I was not consulted...they just took it upon themselves and now expect me to continue paying or pay a fee to cancel.....how many other customers are being hoodwinked....false marketing

0
Replies (3)
Cell C
Cell C's reply14 Dec 2022, 13:30
Official
Good day Pariksha Bandur, Thank you for contacting Cell C regarding the cancellation query Please receive our apologies for the unpleasant experience received, kindly confirm the Cell C number in question and alternative contact number for our team to assist.     ^MN  
PB
Pariksha B's update14 Dec 2022, 13:41
Reviewer Update
***....cell c number
Contact number...***
Cell C
Cell C's reply14 Dec 2022, 14:21
Official
Thank you, we will be in touch.

^MN