False Information given when buying a data contract.
I called cell c to sign up for a data contract. I initially called for a 25gig data deal I saw online, but the guy I spoke to told me about a 40gig deal that came with a router. When I call the call center to find out when the debit Order will be going off and to set a limit. I am told that it is a 16gig day and 16gig night data contract. I want that call recording, because that is definitely not what we discussed. I am also being told that my debit Order will only go off next month, but the guy I spoke to told me it would go off this month, meaning that I'm going to be double debited next month. Cell culture is not a transparent company.
Good morning Dineo
Cell C is a transparent company and that is why, we have our calls recorded.
We will get someone to get the call recording for you and assist accordingly.
You will be contacted.
Regards
Cell C | PN
Best regards,
Good morning Dineo
Cell C is a transparent company and that is why, we have our calls recorded.
We will get someone to get the call recording for you and assist accordingly.
You will be contacted.
Regards
Cell C | PN
Best regards,
Lungile confirmed that she has been in contact with you to assist with this matter. However, you advised her that you have been assisted already.
Regards
Cell C | PN
Best regards,
Lungile confirmed that she has been in contact with you to assist with this matter. However, you advised her that you have been assisted already.
Regards
Cell C | PN
Best regards,
