OM
Oagile M
1 reviews | Active since May 2019
09 Jun 2025, 13:00
False Information
Queried about an invoice that I received after closing an to only be told that it was a mistake at the time of closing n I still have to pay another month. Why was is it not picked up during the time of the account closure.!! But either way it's not like there's something that i can do I'll just pay and move far away from cell c
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Cell C's replyOfficial
09 Jun 2025, 13:04Dear Oagile Maila,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the confusion regarding your account closure and subsequent billing.
To assist you further and investigate this matter thoroughly, we kindly ask that you provide us with the following:
Once we have this information, we’ll be able to look into the issue and provide you with accurate feedback and support.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Cell C | TM
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the confusion regarding your account closure and subsequent billing.
To assist you further and investigate this matter thoroughly, we kindly ask that you provide us with the following:
- A detailed description of your query
- The Cell C number associated with the account in question
Once we have this information, we’ll be able to look into the issue and provide you with accurate feedback and support.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Cell C | TM
Cell C's reply09 Jun 2025, 13:04
Official
Dear Oagile Maila,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the confusion regarding your account closure and subsequent billing.
To assist you further and investigate this matter thoroughly, we kindly ask that you provide us with the following:
Once we have this information, we’ll be able to look into the issue and provide you with accurate feedback and support.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Cell C | TM
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the confusion regarding your account closure and subsequent billing.
To assist you further and investigate this matter thoroughly, we kindly ask that you provide us with the following:
- A detailed description of your query
- The Cell C number associated with the account in question
Once we have this information, we’ll be able to look into the issue and provide you with accurate feedback and support.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Cell C | TM