1 reviews | Active since Oct 2012
<p>I was keen on the cellular contracts which were advertised by Cell C so I waited for my current contract to run to an end I requested that my number be moved to prepaid to allow Cell C to port my number. I visited Cell C Sandton City on 8/02 and the consultant discussed the contract with me and told me that the Jan specials are extended to 15/02 so I should come in with ID, payslips and bank statements before 15/02. She even checked on the system and told me I was "pre-approved". Today (13/02) I went back and the consultant advised that the contract changed and the cashback was discontinued on 11/02! Why were you falsely advertising and why was I not informed that this will be done away with on 11/02? This has wasted a great deal of my time to get the docs and come into your branch. </p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Hi Nelly
Apologies for missing your call, I was in a meeting at the time. Please could you call me again or send me your contact details and I will call you
Hi Nelly
Apologies for missing your call, I was in a meeting at the time. Please could you call me again or send me your contact details and I will call you
Nelly confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Nelly confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
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