YG
Yolande G

1 reviews | Active since Dec 2016

09 Feb 2017, 09:44

False advertsing

<p>disgusting pamphlets in the shop advertise prepaid data at a different rate then sold for at the shop. Says pamphlet out dated... Then why do you have a pile of them at the service desk.pathetic</p>

0
Replies (3)
Cell C
Cell C's reply09 Feb 2017, 10:04
Official

Sincere apologies for the manner in which this matter was handled and for the inconvenience caused.

Certain pricing and product changes came into effect on 1 February 2017 which could be the reason for the out dated pamphlets. However the out dated pamphlets should not be piled at service desk.

We have requested one of our consultants to assist with this matter.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply09 Feb 2017, 12:59
Official

Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply13 Feb 2017, 09:08
Official

Moses has been in contact with you to assist with this matter.

Regards
Cell C | PN

Best regards,