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glenda M

1 reviews | Active since Feb 2018

01 Dec 2023, 18:39

False adverti*****t

2 days back I complained about cell c service to cell c, about their 7 x 1 gig data for r89. Which I only received for 6 days only.

Today I received a call from a consultant from cell c explaining what really happened.

Basically the 500mb data was loaded around 3 midnight. So my phone used the data on its own. So by the time which was past 6 in the morning when I realized I'm out of data, the data they loaded was already finished. Bare in mind I had night data, and the data "loaded" was supposed to kick in from 06H00.

Dear cell c, I repeat you are ****** with cracks, you advertise lies, you ripping people's money off. How come you advertise and sell 1 gig for 7 days, but on the last day you only get 500mb, and that 500 mb you never get to use. Yhooo are such a terrible network I must say

0
Replies (1)
Cell C
Cell C's reply01 Dec 2023, 18:45
Official
Dear Glenda Mgugunyeka

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

our team will investigate and revert back with feedback.

Regards,
Cell C | TM