CR
Chrissie R

1 reviews | Active since Mar 2021

29 Jan 2026, 18:05

False adverti*****t

Very poor experience. I app**** for a cellphone contract, but was offered a data sim, with the promise that I will qualify for a cellphone after 3 months. After 3 months I then app**** for a contract, but I never received feedback, only to be told that due to my credit score I do not qualify. I then asked to cancel the sim, as the information given was false. No manager contacted me. Only the agent to apologize about the mistake that was made.

0
Replies (3)
CR
Chrissie R's update30 Jan 2026, 11:11
Reviewer Update
***, i am not comfortable to share my Id no on a public platform
CR
Chrissie R's update30 Jan 2026, 13:15
Reviewer Update
Can you also please ask the agent to stop harassing me. I will make a formal case against him. It is die to his poor communication skills that we are now in this discussion and complaint.
CR
Chrissie R's update31 Jan 2026, 08:13
Reviewer Update
So I now receive a call @ 7:46 on a Saturday morning, having to explain my issue, wait for it... To the wrong department. Get put through to another departement, wait for it wrong department... No accountability. Get it right Cell C!