1 reviews | Active since Jul 2016

14 Nov 2016, 07:40

False Advertising – Truly disapointed !!!

<p>I decided to port to Cell C from Vodacom, the initial process seemed seamless however now that it comes to paying out my R10 000 to settle my</p> <p>Vodacom Handset I have been waiting for nearly 3 weeks !! The unfortunate part it I referred 20 colleagues to Rendani and most of them want to take</p> <p>Up the offer as well - however now I have to tell them not to do so as I am sure they would also not want to wait so long and also I do not want to</p> <p>Recommend a service provider who makes false promises.</p> <p> </p> <p>I am truly disappointed that my journey with Cell C started off like this</p>

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Replies (3)
Cell C
Cell C's reply14 Nov 2016, 08:06
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C
Cell C's reply14 Nov 2016, 12:03
Official

As per communication, Skhumbuzu will revert with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply15 Nov 2016, 08:10
Official

Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN