False advertising - Mall of Africa - Possible **** promo and poor service.

I took a contract at the Mall Of Africa store which was for an Oppo device. I was told that they have a promotion which included a second Oppo phone(A57) including earphones. The 1 device was given to me, and I was told that the 2nd device will be delivered to me within 7-14days, as they needed to log a claim with Oppo as part of the promo.

After a number of follow ups, up to a 5 weeks later, a device was delivered to me this week, however, it was an A17k, and not the A57 that was promised.

It is impossible to get any accurate feedback, and to get this matter resolved. Be weary if taking any promotions. This seems to be false advertising.

When I called the callcentre to query the matter, they advised that there is no mention of a 2nd phone as far as they can see. This got me even more concerned.