JL
Jurie L

1 reviews | Active since Dec 2018

23 Mar 2023, 09:00

False Advertising from Cell C

False advertising from CellC!! They advertise that if you take a Samsung Galaxy A33 5G that you can add a Samsung Watch5 for R30 x 36 months, but they want to charge me R80 x 36 months. I phoned Cell C Customer service to help me with this issue, but they are not helpful at all. They keep on putting me through to different departments until they drop the phone in my ear.

I've been told by Cell C that they will attend to this issue and I am still waiting.

I hope this reaches somebody willing to help me.

0
Replies (3)
Cell C
Cell C's reply23 Mar 2023, 09:26
Official
Hi Jurie Lourens

Thank you for reaching out.

We have referred the mater to the relevant team , they will be in touch to assist.

Regards
NH

Best regards,

JL
Jurie L's update23 Mar 2023, 09:30
Reviewer Update
Thank you very much for the quick response.
Cell C
Cell C's reply23 Mar 2023, 09:39
Official
You're welcome.

^NH

Best regards,