VR
Vanessa R

1 reviews | Active since Sept 2020

18 Sept 2020, 10:54

FALSE ADVERTISING

There is a contract advertised on the website for a Hauwei P40 Lite + watch for R429 per month. When I contacted the call center they told me that they did not have stock of the watch. So I contacted the Phoenix branch and they managed to get the watch but they say that the contract is now R579 and there was an error on the website! I contacted the call center again and they now say that they are not responsible for the error! How can they advertise a price and then say its an error, and they still have not removed it from the web site!

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Replies (1)
Cell C
Cell C's reply18 Sept 2020, 11:17
Official
Good day Ms. Rajah
 
 Thank you for contacting Cell C regarding the online deal.

Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
 
 ^NZ