DF
Danica F
1 reviews | Active since Jul 2014
18 May 2015, 15:45
FALSE ADVERTISING - CPA violation!
I came across a fantastic deal on the CellC website, when i called the call center to enquire about opening the contract i was told that the deal only applies to clients who are being \bought out"of their current contracts. i then proceeded to read the terms and conditions of the deal and and no where did it state that this deal was exempt from new business. I was told that the issue would be escalated"
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Replies (1)Cell C's replyOfficial
18 May 2015, 15:48Hello Danicafreeman1,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply18 May 2015, 15:48
Official
Hello Danicafreeman1,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
