False Advertising and No assistance from Staff

Good morning, I am extremely unhappy with a situation that occurred on Saturday 16 December 2017 at Cell C branch at the Grove.I checked their website for a phone that was within my budget, and I found the Nokia 5 Black 16gb Lte for R2799.00. I then phoned the Grove branch and spoke to Nela and she said that they do have the phone in stock. I asked her to please get one, as well as a phone cover and screen protector. I then went to the store, and I only heard her say R3000,00 which sounded correct to me, seeing that the cover is R149.00 and the Screen Protector is R129.00. I then proceeded to do the payment, after getting the receipt I say that I had paid R 3800.00. Upon asking Nela how is this possible as the phone is R2799.00 as per the website she then said that you do not keep the website updated and that the phone is R3599.00. The only option is to take a phone that is not the same quality as the one that I wanted and then I can get a refund for the difference.I could have gotten a Samsung J3 at Vodacom for R2799.00, but I wanted the Nokia, that Cell C advertised it for the same amount, so I thought that I would be getting a better phone for the same price.I am now requesting a refund for the difference of R800.00 or I will be contacting the Ombudsman and lodge a complaint with them for false advertising.