AK
Abdullah K

1 reviews | Active since Jan 2020

21 Nov 2024, 09:06

False Advertising and Misleading Information on Pricing

I recently checked Cell C’s fibre subscription prices on their website, which clearly stated a first-month 20% discount and a price of R649 from month 3 onwards. However, when I spoke to the Cell C team, they informed me that the price would actually be R799 from month 3, and they were unable to honor the R649 price displayed on their website.

This is blatant false advertising and extremely misleading for potential customers. As a client, I expect to be charged according to the pricing displayed on their official platform. If the information on their website is incorrect, it should be updated immediately, and customers who were misled by this should be compensated.

It’s disappointing to see such manipulative practices from a well-known provider. Please address this issue urgently and ensure transparency in your pricing policies.

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