1 reviews | Active since Apr 2015
False advertising and lack of support
Just when you think Cell C service cannot fall any lower - they do.<br> After cancellation of contract in October 2014 - I was threathened with handover due to non payment. Aside from the issue that they did not process the instruction at all - I was forced to pay premiums for services unrendered. <br> <br> I had thought the issue was resolved when they eventually converted to prepaid in January but I now have a attorney trying to collect money for a contract that should have cancelled in time.<br> <br> But it gets better on prepaid - 500GB data that I bought in Jan has an expiry in December and the 3 GIG bundle I purchased last month will expire in 30 days. The inefficient call centre says there is nothing they can do and they dont understand why if i used the same method of purchase. Why in the world would I want to throw away more money for data that last a month.<br> <br> Cell C is officially the WORST service provider on both contract and prepaid - and quite obviously their aim is only to take money that is not earned.
We are in receipt of your complaint and apologise for the inconvenience caused. One of our consultants will contact you soon and assist.
Regards
Cell C | PN
We are in receipt of your complaint and apologise for the inconvenience caused. One of our consultants will contact you soon and assist.
Regards
Cell C | PN
