1 reviews | Active since Jan 2016
False advertising and bad service
Cell-C has aproved an upgrade for a device REDMAGIC 6S PRO, thank I recieved. Damaged, and returned as per policy. 3 weeks of no new replacement phone, contract got canceled. Replaced previose contract with new, but same device as previosely. Close to four weeks and still no new device. Sudenly there is no stock, and lately phone was discontinued by supplier. Handset was spesificaly chosen for gameing application because of good specs. Now they want to smeer a infurior model on US for same price, with in Botha instances will not suffice. I will be satisfied with same or upgraded version only. No lesser device. Yet, they are still advertising the same handset in the latest brosure, however it has been discontinued..?
Thank you for contacting us regarding your upgrade.
Please receive our sincerest apologies for the unpleasant experience you have had with us, we would appreciate an opportunity to make things right. We have referred the matter to our Social Media Support Team and one of our Consultants will contact you to assist.
Regards,
^TN
Thank you for contacting us regarding your upgrade.
Please receive our sincerest apologies for the unpleasant experience you have had with us, we would appreciate an opportunity to make things right. We have referred the matter to our Social Media Support Team and one of our Consultants will contact you to assist.
Regards,
^TN
^MN
^MN
