MF
Mohini F

1 reviews | Active since Jul 2016

07 Dec 2020, 11:16

FALSE ADVERTISING

Saw the Huawei Y9S Pinnacle 2G for R299 on Cell C website yesterday afternoon and immediately requested a Buy Online order. Cell C consultant calls me this morning refusing to honor the deal saying that offer ended yesterday although I placed my order on the last day of the promotion nobody could process it as all Cell C staff has gone home even though I was in the required time frame. Very disappointing,

0
Replies (6)
Cell C
Cell C's reply07 Dec 2020, 11:21
Official
Hi Mohini 

If you did the order online yesterday, you should have a reference number, please provide the reference number and you will be assisted accordingly.

^PN


MF
Mohini F's update07 Dec 2020, 12:19
Reviewer Update
The order online page did not open, another hoax, as it doesn't work hence I requested a call back, to which CellC only responded to this morning.
MF
Mohini F's update08 Dec 2020, 10:39
Reviewer Update
Hi there, please see error message received when I tried to place the order for the Huawei Y9S Pinnacle 2G for R299, hence my request for a call back on the day of the promo. Error 500--Internal Server ErrorFrom RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:10.5.1 500 Internal Server ErrorThe server encountered an unexpected condition which prevented it from fulfilling the request. Kindly advise how you wish to resolve this matter.
Cell C
Cell C's reply08 Dec 2020, 15:51
Official
Is this for a new line or an upgrade?

^PN
MF
Mohini F's update08 Dec 2020, 16:11
Reviewer Update
Upgrade, I've been a loyal Cell C patron ever since it opened it's doors almost 20 years ago
Cell C
Cell C's reply09 Dec 2020, 12:47
Official
Noted.

^PN