1 reviews | Active since Jul 2011
FALSE ADVERTISING
<p>On 1 Sep I signed up for a Cell C Evolve 10" Tablet deal with Vusi Masia at Cell C Direct. When the tablet arrived the specs were significantly different from what was advertised on their website. I queried this with Vusi and have been waiting ever since to have this issue finalized. It has now been 2 weeks... I suugest that others who signed up for the same deal check the specs on the tablet they received.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
So, Theodora from Cell C has admitted that they advertised incorrect specs on their website. She offered to give me 3 months credit on my account or to collect and cancel. Neither of these options is addressing the problem. The website is still advertising the "incorrect" specs even 2 weeks afetr it has been brought to their attention. Through their false advertising they are enticing the public to sign up for contracts for tablets which they are not going to get! Disgusting... They are preying on peoples ignorance...
https://www.cellc.co.za/cellc/tablets-details/Cell-C-Evolve-on-SMARTDATA-1GB
Advertised Front Camera 1.2mp Received 0.3mp
Advertised Rear Camera 5mp Received 2mp
Advertised Resolution 2048 x 1536 Received 1280 x x800
Advertised Processor Quad Core 1.3Ghz Received Quad Core 1.0 Ghz
So, Theodora from Cell C has admitted that they advertised incorrect specs on their website. She offered to give me 3 months credit on my account or to collect and cancel. Neither of these options is addressing the problem. The website is still advertising the "incorrect" specs even 2 weeks afetr it has been brought to their attention. Through their false advertising they are enticing the public to sign up for contracts for tablets which they are not going to get! Disgusting... They are preying on peoples ignorance...
https://www.cellc.co.za/cellc/tablets-details/Cell-C-Evolve-on-SMARTDATA-1GB
Advertised Front Camera 1.2mp Received 0.3mp
Advertised Rear Camera 5mp Received 2mp
Advertised Resolution 2048 x 1536 Received 1280 x x800
Advertised Processor Quad Core 1.3Ghz Received Quad Core 1.0 Ghz
So, Theodora from Cell C has admitted that they advertised incorrect specs on their website. She offered to give me 3 months credit on my account or to collect and cancel. Neither of these options is addressing the problem. The website is still advertising the "incorrect" specs even 2 weeks afetr it has been brought to their attention. Through their false advertising they are enticing the public to sign up for contracts for tablets which they are not going to get! Disgusting... They are preying on peoples ignorance...
https://www.cellc.co.za/cellc/tablets-details/Cell-C-Evolve-on-SMARTDATA-1GB
Advertised Front Camera 1.2mp Received 0.3mp
Advertised Rear Camera 5mp Received 2mp
Advertised Resolution 2048 x 1536 Received 1280 x x800
Advertised Processor Quad Core 1.3Ghz Received Quad Core 1.0 Ghz
So, Theodora from Cell C has admitted that they advertised incorrect specs on their website. She offered to give me 3 months credit on my account or to collect and cancel. Neither of these options is addressing the problem. The website is still advertising the "incorrect" specs even 2 weeks afetr it has been brought to their attention. Through their false advertising they are enticing the public to sign up for contracts for tablets which they are not going to get! Disgusting... They are preying on peoples ignorance...
https://www.cellc.co.za/cellc/tablets-details/Cell-C-Evolve-on-SMARTDATA-1GB
Advertised Front Camera 1.2mp Received 0.3mp
Advertised Rear Camera 5mp Received 2mp
Advertised Resolution 2048 x 1536 Received 1280 x x800
Advertised Processor Quad Core 1.3Ghz Received Quad Core 1.0 Ghz