NS
Nicole S

1 reviews | Active since Aug 2016

25 Aug 2016, 10:49

False Advertising

<p>Cell C had a picture of a gold P9 lite advertised in their brochure. I have called their call centre numerous times i have also called their branches. Finally the Manager of one of the branches escalated my query and the response was that they cannot get this handset in a gold colour. I find this very misleading that they can advertise the more attractive colour when they do not stock it. </p>

0
Replies (2)
Cell C
Cell C's reply25 Aug 2016, 10:55
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply31 Aug 2016, 10:08
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,