FALSE ADVERTISING

I have a major issue with a special you advertised which I made use of.<br> <br> I had 94GIG worth of data on my sim card, I then saw an advert that you no longer need to let your data expire by dialing *109# and purchasing a data extenda bundle. I understood this to be that the data I have then would not expire by purchasing one of these bundles and that you had to load it just before the data expired.<br> <br> I purchased airtime (R50) on Sunday and loaded this data extender bundle. I then phoned the operator to confirm that by loading this data extender bundle that my data will carry over each month as long as I now keep my data extender bundle active which he said will go off on the 29th of every month.<br> <br> To my horror on Wednesday when I needed to use the data, I was battling with connection so I put the sim into a phone and noticed that there was only 20kb of data on the sim and all my airtime was gone.<br> <br> This is unacceptable. This to me is false advertising and I was placed under an incorrect impression and have consequently lost all my data and the airtime that I bought too.<br> <br> I would like this data to be placed back onto my sim!!<br> <br> I emailed your complaint on 4 Mar, NO RESPONSE!