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coswald M

1 reviews | Active since Dec 2010

18 Feb 2015, 14:36

false advertising

I have tried to cancel my cellc contract line since March 2014, i have been to the cellc head office 2 times, i have phoned the call center i don't know how many times they cannot resolve my problem<br> <br> 1. False Advertising 1GB data advertise not allocated they cannot find the contract I signed<br> 2. im spending a lot of money calling back people (with a different service provider)because they cannot get hold of me on cell c. I have been told a thousand times they are working on their network issues but its getting worse instead of improving.<br> 3 I have a limit on my R500 contract but I got a R1800 bill last month the lady who was helping me at the head office told me I cannot cancel the contract because she has rectified the problem its now back to my normal limit but I still have to pay the last month bill.<br> <br> Im up to my end wits dealing with this, can someone cancel my cellc contract please!!!<br>

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Replies (1)
Cell C
Cell C's reply18 Feb 2015, 14:54
Official
Hello coswald,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,