BE
Berit E
1 reviews | Active since Jul 2018
03 Jul 2018, 13:13
FALSE ADVERTISING
Took out 2 contracts with cell c for R299 per month with the following advert 10gb extra data pm x 3 months 5 free movies pm x 3 months
I am so cheesed off as the are telling me that the 10gb extra data pm x 3 months is a once off and that they made an error on there sheet which I was not told about when purchasing the contract. All they say is sorry and if I have any problems I need to call in and they will escalate the problem which I already did....called in and went into the shop. Will guys this is me escalating the matter to show the public that this is how you guys operate and believe me I am not leaving it here.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
03 Jul 2018, 14:18We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Jul 2018, 14:18
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
04 Jul 2018, 08:25Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Jul 2018, 08:25
Official
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
04 Jul 2018, 09:21As per communication with Lungi, please forward the pamphlet and she will follow up on this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Jul 2018, 09:21
Official
As per communication with Lungi, please forward the pamphlet and she will follow up on this matter.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
06 Jul 2018, 09:59Lungi received the pamphlet, she will follow up with the store then feedback as soon as she receives it.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Jul 2018, 09:59
Official
Lungi received the pamphlet, she will follow up with the store then feedback as soon as she receives it.
Regards
Cell C | PN
Best regards,
BE
Berit E's updateReviewer Update
10 Jul 2018, 14:39Thank you Lungi and the Cell C partners for your prompt response to this matter. Glad to say that the matter has been sorted and my girls are enjoying the benefits of the contract that we took out for them.
Regards
Berit
BE
Berit E's update10 Jul 2018, 14:39
Reviewer Update
Thank you Lungi and the Cell C partners for your prompt response to this matter. Glad to say that the matter has been sorted and my girls are enjoying the benefits of the contract that we took out for them.
Regards
Berit
Cell C's replyOfficial
10 Jul 2018, 15:08
Thank you for sharing your appreciation with us. We are happy to hear that Lungi was able to assist.
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Jul 2018, 15:08
Official
Thank you for sharing your appreciation with us. We are happy to hear that Lungi was able to assist.
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
10 Jul 2018, 15:08
Thank you for sharing your appreciation with us. We are happy to hear that Lungi was able to assist.
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Jul 2018, 15:08
Official
Thank you for sharing your appreciation with us. We are happy to hear that Lungi was able to assist.
Have a lovely day further.
Regards
Cell C | PN
Best regards,