False Advertising
I bought the R12 whatsapp data bundle on the 25 of october 2017 which is for 30 days, I have been using this bundle for more than a year, and I have never depleted the bundle all of a sudden on 14/11/2017 the whatsapp bundle has been depleted, nothing has changed in the way I use whatsapp so what happened to the data so on 15/11/2017 i decided to buy another bundle only to find out now their bundle is half of what it was and no body notified us of the change and the fact that it says its for 30 days is shocking false advertising, I feel so bad because I introduced a whole lot of people to Cell C because of this, everyone in my house uses it.
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Replies (7)
Cell C's replyOfficial
16 Nov 2017, 09:28The WhatsApp bundle decreased from 1.2GB to 600 MB and SMSes were sent to customers notifying customers about the changes. Please visit https://www.cellc.co.za/cellc/productchanges for more information.
One of our team members will contact you for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Nov 2017, 09:28
Official
The WhatsApp bundle decreased from 1.2GB to 600 MB and SMSes were sent to customers notifying customers about the changes. Please visit https://www.cellc.co.za/cellc/productchanges for more information.
One of our team members will contact you for further assistance.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
16 Nov 2017, 09:40PRODUCT CHANGES 13 NOVEMBER 2017
As per the notification you have received, the construct and pricing of certain Cell C products and services will change.
SOCIAL BUNDLES
BUNDLE PRICE DATA SOCIAL DATA* ANYNET MINUTES ANYNET SMS FREE GAMES VALIDITY
1 R29 100MB 100MB 30 300 5 30 Days
2 R49 250MB 250MB 45 300 5 30 Days
3 R79 500MB 500MB 60 300 5 30 Days
4 R129 1GB 1GB 120 300 5 30 Days
5 R249 2GB 1.5GB ***Days
6 R349 3GB 2GB ***Days
7 R499 5GB 3GB ***DaysEffective from 13 November 2017.
*Social Data applicable to Facebook and WhatsApp
's update16 Nov 2017, 09:40
Reviewer Update
PRODUCT CHANGES 13 NOVEMBER 2017
As per the notification you have received, the construct and pricing of certain Cell C products and services will change.
SOCIAL BUNDLES
BUNDLE PRICE DATA SOCIAL DATA* ANYNET MINUTES ANYNET SMS FREE GAMES VALIDITY
1 R29 100MB 100MB 30 300 5 30 Days
2 R49 250MB 250MB 45 300 5 30 Days
3 R79 500MB 500MB 60 300 5 30 Days
4 R129 1GB 1GB 120 300 5 30 Days
5 R249 2GB 1.5GB ***Days
6 R349 3GB 2GB ***Days
7 R499 5GB 3GB ***DaysEffective from 13 November 2017.
*Social Data applicable to Facebook and WhatsApp
Cell C's replyOfficial
16 Nov 2017, 09:53Hi Busisiwe
Try this link as it will show you everything you need to know WhatsApp https://www.cellc.co.za/cellc/bundles-contract-detail/Whatsapp-Bundles#/additional-info-content
Regards
Cell C | PN
Best regards,
Cell C's reply16 Nov 2017, 09:53
Official
Hi Busisiwe
Try this link as it will show you everything you need to know WhatsApp https://www.cellc.co.za/cellc/bundles-contract-detail/Whatsapp-Bundles#/additional-info-content
Regards
Cell C | PN
Best regards,
's updateReviewer Update
16 Nov 2017, 09:55thanks I am leaving cell c.
's update16 Nov 2017, 09:55
Reviewer Update
thanks I am leaving cell c.
's updateReviewer Update
16 Nov 2017, 10:17and my family
's update16 Nov 2017, 10:17
Reviewer Update
and my family
Cell C's replyOfficial
16 Nov 2017, 10:45Good morning Busisiwe
Please be advised that Derrick communicated via email as there was no answer on your phone.
Regards
Cell C | MM
Best regards,
Cell C's reply16 Nov 2017, 10:45
Official
Good morning Busisiwe
Please be advised that Derrick communicated via email as there was no answer on your phone.
Regards
Cell C | MM
Best regards,
's updateReviewer Update
16 Nov 2017, 10:52I was in a meeting, i have received his email but really doesn't change anything, to this point really dont care. I have made up my mind about cell c.
's update16 Nov 2017, 10:52
Reviewer Update
I was in a meeting, i have received his email but really doesn't change anything, to this point really dont care. I have made up my mind about cell c.