False Advertising
My wife renewed her contract 2 weeks ago to the pinnacle 250 for the Note 8 which included 2GB data x 24 months to this day the data has not been loaded on the contract. Your advert online and in the booklet clearly stated that you will get the following: PINNACLE 250 @ R949 250 MINUTES 250 SMSs/MMSs 250 MB DATA +2GB free DATA per month x 24 You can send someone to collect your phone I will take a new contract with a different provider instead of being ******.
Good morning Sam
Yes, the booklet states that you get the benefits as you have mentioned above. We'll get one of our team members to assist.
Sincere apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Good morning Sam
Yes, the booklet states that you get the benefits as you have mentioned above. We'll get one of our team members to assist.
Sincere apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
