false advertising

The problem was reported about 7 days ago,and I was told it would take 54 hours to be fixed,ts 7 days past right now,This is their service,its their campaign they should understand it better than the rest of us,I do not know what is their excuse for this,Because it is really bad to go on TV advertise a a service but you do not deliver on the service you advertise,customers have expectations when you advertise such adverts...or otherwise your company is a ********* bunch of ***** that does false advertising to build client data base,that is *********.your service right now is @ its worst.Id rather pay more than being told lies about a better service that delivers the worst of my expectations.your customer service needs some [URL Removed] based on lies is bad!!!remove your ad on TV because you're lying to us....experience is never a lie.but your advert is false advertising.I have experienced it...do not call me.fix the problem.